Many situations beyond the control of the Sheriff’s Office affect the delivery of an emergency notification such as:
- Phone line disruption
- Power outage
- Call screening (not answering or hanging-up believing it is a telemarketing call)
- Changing a phone number without updating the system
- Not answering call-waiting
- Not checking voicemail
- Overloaded phone circuits
This is why we utilize a variety of notification methods.To increase your odds of successful notification, you should register multiple methods (landline, cellular, email, text, and TDD), install the CodeRED app on your smart device, and become familiar with the phone numbers and caller identification display associated with emergency notifications.You should still monitor Emergency Alert System messages by radio, television, NOAA weather radio, and wireless alerts on your cell phone in order to receive timely automated notices. Emergency personnel may also be sent door-to-door, so it is important to answer the door when they knock so you can receive the notification.