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1. What Can I Do When My Medical Provider is Hacked?

When you are notified by your medical provider their network has been compromised and your information could be at risk, there are a few things you can do:

1. Freeze your credit.  If you haven't already, freeze your and your family's credit.
2. Ask your medical provider for credit monitoring.  If it was not offered, ask for at least one year of free credit monitoring.  If it was offered, sign up!
3. Ask your medical provider for remediation details.  
   1. If more than 500 Coloradans Personally Identifiable Information (PII) is impacted, they are required to notify the Colorado Attorney General's office.  This ensures this breach is documented and provides you a formal record if your data is misused later.
   2. If you believe your medical provider violated your health information privacy rights or committed another HIPAA violation, you can file a complaint with the Office for Civil Rights.
   3. You can ask your provider what they are doing to reduce future risk.  One recent study reported that 80% of breach organizations were victimized a second time.
4. File a complaint with the FBI's internet crime complaint center
5. If you become aware your data is misused, file a police report with your city - if you live in unincorporated Jefferson County file a report with the county.

Even when your medical provider's form letter tell you "there is no indication of misuse" you may want to follow the first 3 steps.

2. Peer Support Program

To support individuals impacted by romance imposter scams, Cybercrime Support Network offers a free, confidential Peer Support Program for romance scan survivors.  The counselor-led sessions provide a safe virtual environment for individuals to work through the loss, embarrassment, and isolation that can accompany romance scams  Learn more about this free program at this link.

3. Identity Theft and How to Create a Recovery Plan

You have discovered that you are a victim of identity theft.  Where do you go to begin to unravel the mess that a thief has made in your name can be a confusing, time consuming, frustrating, and complex process.  The Federal Trade Commission (FTC) provides information you can use to recover from identity theft.  On the FTC’s site, click "Get Started" to create your personal recovery plan.

Watch this video if you aren’t sure what identity theft is or how it occurs.

4. First Six Steps After Fraud Occurs

This article outlines the first 6 steps you should take if you are a victim of cyber fraud.

5. Has my account been breached?

Data breaches are rampant and many people don’t appreciate the scale or frequency with which they occur. This website has aggregated data to help victims learn of publicly-known account compromises.  Enter your email address to learn if your account has been a part of any publicly reported breaches.  

When you find your account has been compromised take the following steps:

1. Change the password with the website reporting the breach
2. Change all password with other websites where you have used the same password on those sites 
3. Stop reusing passwords - you should use a unique password on every site you register an account
4. Enable Multi-factor authentication if it is available
5. Begin a practice of changing your password regularly on your most sensitive sites: financial, healthcare..

6. Am I Hacked

Just like driving a car, sooner or later you may have an accident no matter how secure you are.  Unlike a car accident, it can be harder to tell if a cyber accident has occurred.  Download this article to help figure out if you have been attacked and, if you have there is some guidance on what you can do.