Why isn't my name on the release after I paid off the loan?

If the loan was assumed from another party, such as through the execution of a Warranty Deed or Quit Claim Deed, the previous owner's name will still be listed on the Deed of Trust. The information on the Release of Deed of Trust must match the Deed of Trust being released to remove the lien from the county records.

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1. Who can sign a Request for Release of Deed of Trust without production of the Evidence of Debt?
2. What is a Qualified Holder?
3. Can I give you a copy of the original note or have the lender sign a statement?
4. Can you tell me if my mortgage company has sent in the documents to release my Deed of Trust?
5. Why can't I get my recording information immediately?
6. Why do I have to pay a fee? I pay property taxes.
7. Why isn't my name on the release after I paid off the loan?
8. Why would you return the Note and Deed of Trust documents to the mortgage company?