Troubleshoot - Echo or Reverberation in a WebEx Meeting

If your audio connection is causing an echo, try the following:

  • Ensure that you are only using the speakers and microphone for one audio device and mute any other devices.
    • For example, if you connected to the meeting by phone and by computer then mute the speakers on your computer.
  • Ensure that you did not accidentally open the same meeting twice on your computer. If you did then close one of the windows or tabs. If still having trouble, try leaving the meeting completely for any instances you have open and rejoining only one.

There are several possible causes of an echo. If you are still having issues after trying the above, see the WebEx Help Center for more tips on solving an echo issue.

Show All Answers

1. How to Join a WebEx Meeting Virtually Using Audio Only
2. Changing Screen Size within the WebEx Platform
3. Troubleshoot - Audio Issues during a WebEx Meeting
4. Troubleshoot - Echo or Reverberation in a WebEx Meeting