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The original item was published from 7/3/2018 10:00:39 AM to 9/29/2018 12:15:00 AM.

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Posted on: July 3, 2018

[ARCHIVED] Important Message about Using and Receiving Encrypted Email

encrypted email communication - sm

Please take time before Tuesday, July 10 to retrieve any secure, encrypted emails received from Jefferson County Human Services which you might need to keep.

Jefferson County Human Services is changing our provider for secure, encrypted email. The current provider, Barracuda, will only be available for retrieving current messages through Tuesday, July 10.

You must save any emails from this system in order to avoid loss or needing to request the information to be re-sent to you.

If you receive email from the Barracuda system from Jefferson County, the login screen looks similar to this photo.

Barracuda Graphic 2

Beginning on Tuesday, July 3, email will be sent using the new email system, Symantec. See this document showing the new access process.

We apologize for any inconvenience and appreciate your patience during this transition.

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