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The original item was published from 5/13/2020 1:37:00 PM to 8/22/2020 4:01:12 PM.

News Flash

Human Services - News

Posted on: March 17, 2020

[ARCHIVED] Access Services Virtually Due to COVID-19


With all the changes due to COVID-19 we are still working hard to serve virtually. 

Jefferson County buildings will open to public June 1st. Human Services and Laramie Buildings will provide limited in-person services Monday to Thursday from 7:30am – 5:30pm. On Fridays, buildings will be closed but services are still available virtually. 

Services are encouraged to be accessed virtually whenever possible through all the options below. If needing to come into the building, customers are strongly recommended and encouraged to wear facial coverings.

We have added staff to our phone systems and you may reach us at 303-271-1388 or online at Colorado Program Eligibility and Application Kit (PEAK). A drop box remains available outside the front doors of the Human Services Building for paper application submission. 

To apply, redetermine benefits, or submit verification for public assistance programs, please submit information online at Colorado Program Eligibility and Application Kit (PEAK). PEAK can be accessed 24 hours a day, seven days a week. 

Programs available through PEAK include:

  • Food Assistance (SNAP)
  • Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
  • Colorado Child Care Assistance Program (CCCAP)
  • Aid to the Needy Disabled (AND)
  • Colorado Works (CO Works) (state name for Temporary Assistance for Needy Families or TANF)
  • Health First Colorado (Colorado Medicaid)
  • Child Health Plan Plus (CHP+)

Employment First customers can submit all documents electronically via email, directly to their Career Specialist. If they are unsure who that is, it can be sent to Tammy Cosper. Another option is to send an email or fax documents to 303-271-4060.

Existing CCAP customers can submit documents via email directly to their worker or by fax to 303-271-4447. Customers can also contact staff and/or submit documents through the main email address.

CCCAP Providers can submit all documents electronically via email, directly to their Accounting Technician or by fax to 303-271-4765.

Colorado Works customers can submit all documents electronically via email, directly to their Career and Family Coordinator. If they are unsure who that is, it can be emailed.

In this time of national emergency, if you need assistance with food, rent, or paying other bills, we can help through Emergency Assistance.

Detailed information on PEAK:

Anyone can connect to PEAK 24 hours a day, seven days a week via internet on a smartphone, tablet, or computer. PEAK is safe and secure, which means your information is protected. You may also Google “Colorado PEAK” to reach the site.

The MyCoBenefits app is available through the Apple and Android app stores. The app makes it easier to report changes, upload important documents using the mobile device camera, check EBT balances and review transactions and expenses.

The PEAKHealth smartphone app is available for current Medicaid and CHP+ members who have a PEAK account.

The first time you use PEAK, use a valid email address to create a PEAK account so you can save your application and finish it later, track your application status and use other online tools. Older residents who may be at higher risk from COVID-19 based on their age may be particularly interested in applying and managing benefits online.

  • Click on Am I Eligible to see if you might qualify for programs.
  • The Apply for Benefits button allows you to complete one online application for multiple benefit programs.
  • Use Manage My Account to view benefit info, report changes, pay premiums, and read letters we send you.

We encourage you to seek out credible, reliable sources of information on COVID-19:

Thank you for your commitment to everyone’s health and safety.

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