Dealer Services

Dealer desk operation

  • Drop-off service: We strongly encourage dealers to drop off their paperwork. There is no limit to the number or date of titles left for drop-off service. Drop-off titles are processed in time/date order with all incoming mail. Any specific processing time is not guaranteed or implied.
  • Over the counter service: The Dealer Desk will process up to 3 transactions over the counter (while you wait) for runners from a licensed dealership, only if the titles are within 2 weeks of the customer’s temporary tag expiring. If you have more than 3 transactions, you can pull another ticket after your initial 3 transactions have been processed.

Dealer desk hours - all locations

  • Drop-off: Monday - Friday, 8 a.m. - 4:30 p.m.
  • Over the counter: Monday - Friday*, 8 a.m. - 12 p.m. and 1 - 4 p.m.**
    • *The Dealer Desk will not be available for over the counter transactions on the last business day of the month or the day after a holiday closure. See Dealer Desk Closures for upcoming dates.
    • **Evergreen’s dealer desk is only available from 8 a.m. - 12 p.m.

Runner authorization

Dealerships that wish to allow runners to process transactions through Jefferson County will need to submit a Dealer Authorization Form along with a copy of photo ID for all authorized runners. The authorization is valid for a single calendar year (2019, 2020, 2021...) and must be updated each year.

Address verification

The following are resources for help with address verification:

  • Jefferson County Address Wizard
    • View Municipal Status if address found
  • United States Postal Service ZIP Code Lookup
    • View Mailing Industry Information if record found