IMPORTANT NOTICE – Incorrect Data Included in CDHS
Redetermination Packets
In recent correspondence from CDHS to some of our customers – on Notice to Reapply forms - the correspondence contained a technical error in that the correct individual was on the main page; then in four sections it may have contained names, employers, and household resources (e.g. a car) for individuals who were not on the case.
Specific details were not disclosed, such as bank account numbers and amounts, and the make and model of a car. Other personal information such as Social Security Number, date of birth, and address also were not disclosed. Benefits were not affected by this technical error.
If you received a letter like this, feel free to call CDHS’s hotline at 800-250-7741 and select Option 2. The hotline will be open weekdays from 8 a.m. until 4 p.m. through Feb. 24. The hotline will not be available the following holidays: Thanksgiving Day, Christmas Day, New Year’s Day, Martin Luther King Jr. Day and Presidents Day. Additionally, on Christmas Eve, the hotline will be open until 3:30 p.m. If you did not receive a letter like this, you were not impacted by this error.