The Innovation Team, housed within the Business Innovation & Technology Department, partners with departments to evaluate and implement technologies that transform county services for the better. The team also champions initiatives related to citizen experience, data-driven decision-making, employee empowerment, and strategic collaboration. The team is led by the Innovation Manager, Daniel Collins.
What We Do
The Business Analysis team analyzes business processes, identifies needs, recommends solutions, and quickly pilots or implements new technologies. Our analysts also manage business relationships with departments and collaborate with them on technology roadmaps.
Our Business Intelligence team works to make data more accessible and insightful for county decision-makers. By extracting, transforming, visualizing, and analyzing county data, they help departments make better business decisions that improve county operations and the overall citizen experience.
Innovation Programs and Emerging Technologies
The Innovation Programs and Emerging Technologies team leads employee-driven innovation programs at the county that increase employee engagement and improve business processes. The team also facilitates the Innovation Internship and Innovation Fellowship programs. Interns and fellows evaluate and prototype emerging technologies to deliver new solutions to the community and internal partners.
Web Services maintains the virtual front-door to most county services. The team upgrades our web platforms, identifies and implements new online tools, and improves the citizen digital experience.
A few Innovation Team members on a hike: Daniel Collins, Bruck Makonnen, Marlin McDaniel, Sheri Ouellette, and Ericka Bremer