Innovation & Digital Transformation Team

The Innovation & Digital Transformation Team, housed within the Business Innovation & Technology Department, partners with departments to evaluate and implement technologies that transform county services for the better. The team also champions initiatives related to citizen experience, data-driven decision-making, employee empowerment, and strategic collaboration. The team is led by the Director of Innovation & Digital Transformation, Daniel Collins.

What We Do

Business Analysis

The Business Analysis team analyzes business processes, identifies needs, recommends solutions, and quickly pilots or implements new technologies. Our analysts also manage business relationships with departments and collaborate with them on technology roadmaps.

Business Intelligence

Our Business Intelligence team works to make data more accessible and insightful for county decision-makers. By extracting, transforming, visualizing, and analyzing county data, they help departments make better business decisions that improve county operations and the overall citizen experience.

Digital Experience

The Digital Experience team maintains the virtual front-door to most county services. The team maintains our web platforms, identifies and implements new online tools, and improves the digital experience for constituents and county staff.

Innovation Programs & Emerging Technologies

The Innovation Programs & Emerging Technologies team leads employee-driven innovation programs at the county that increase employee engagement and improve business processes. The team also facilitates the Innovation Internship and Innovation Fellowship programs. Interns and fellows evaluate and prototype emerging technologies to deliver new solutions to the community and internal partners.

Project Management Office

The Project Management Office provides guidance, documentation, and metrics to support the management and implementation of technology projects across Jeffco.

Training & Communications

The Training & Communications team delivers training on new and existing technologies to support the adoption of these solutions by Jeffco's workforce. The team also develops and coordinates communications for technology initiatives across the organization.