Mask Guidance

Jefferson County Residents & Visitors Must Wear a Mask in Indoor Public Spaces

Effective April 5, JCPH issued Public Health Order 20-008 (First Amended), which requires residents and visitors to wear a face covering while in indoor public settings

People who do not have to wear a mask include:

  • People who are 10 years old and younger
  • People who cannot medically tolerate a face covering
  • Children ages two and under should NOT wear masks or cloth face coverings

See the full order for a complete list of exemptions. 


Businesses must post a sign on all entrances that states that no individual may enter the facility without wearing a face covering unless a specific exception applies. JCPH has provided a PDF copy of the sign in English and Spanish for businesses to print out and post on their entrances. 

Why Wear a Mask? 

Masks prevent the person wearing the mask from spreading respiratory droplets when talking, sneezing or coughing. If everyone wears a cloth face covering when in indoor public spaces, such as when going to the grocery store, the risk of exposure to COVID-19 can be reduced for the community. Since people can spread the virus before symptoms start, or even if people never have symptoms, wearing a cloth face covering can protect others around you.

Quick Tips

  • Wash your hands before and after putting your face covering in place.
  • Masks should completely cover the nose and mouth and fit snugly against the sides of your face without gaps.
  • Do not touch the face covering again until you remove it.
  • Masks should be positioned so that there is no need to adjust or otherwise touch the face frequently.
  • If your mask becomes soiled or hard to breathe through, you should remove and not wear again until laundered.
  • Remove your mask to eat and drink and if it is still in good repair, you may continue to use it.
  • A mask is NOT a substitute for social distancing. Masks should still be worn in addition to staying at least six feet apart.
  • There are several easy methods to improve the performance of your mask. Visit CDC’s Improve the Fit and Filtration of Your Mask to Reduce the Spread of COVID-19 webpage to learn more.

General Questions

  1. What if I have a medical condition and can't wear a mask?
  2. Do I have to wear it when exercising/playing sports?
  3. Where can I get a face covering?
  4. How do I wear it?
  5. How do I clean it?
  6. Is the order law?
  7. What science supports mask wearing?

Am I still required to wear a face covering/mask if I have a medical condition?

People who cannot wear a face covering due to a medical condition are not required to wear one, such as a person who has trouble breathing or anyone who is unconscious, incapacitated or otherwise unable to remove the cloth face-covering without assistance, according to the Centers for Disease Control and Prevention website. Read more from the CDC about other reasons face coverings may not be possible in every situation or for some people. 

Some people with hearing impairments may use lip-reading to understand others. While PHO 20-008 provides an exemption to allow communication with those individuals who are hearing impaired, the University of Colorado’s Center for Inclusive Design and Excellence created DIY clear mask designs, which support lipreading visibility. Download mask design instructions (PDF).. While not required, we strongly encourage any individuals in the deaf and hearing-impaired community to consider using a clear mask design such as the University of Colorado’s design.    

Please also be aware that if you cannot medically tolerate a mask, you should consider limiting any visits to businesses to protect yourself and others. If you need help getting groceries or other necessities, you can call 211 to be connected to local resources that may be able to help you. 

Do I need any documentation if I am exempt from the order?

No. However, if you cannot wear a face covering at work where one would otherwise be required, your employer may request documentation from you.