Victim Services

About Victim Services

Since 1993, the Sheriff’s Office has undertaken the responsibility of providing respectful care to victims of crime and trauma. The program has steadily grown and developed, and today the Victim Services Unit is a 24-hour-a-day, seven-day-a-week response team.

Volunteers Wanted!

Volunteer Victim Advocates perform specialized counseling as a call-out advocate assisting, advising, and providing crisis intervention and comfort to victims and witnesses of crimes. Volunteers complete a 40-hour training academy in the Spring and Fall.  To learn more visit the Volunteer Victim Advocate Application webpage.

How Victim Services Works

Each week the Victim Services Unit reviews thousands of reports taken by Jeffco deputies. Advocates provide follow-up contact with victims of burglaries, criminal mischiefs, assaults, domestic violence, sex crimes, robberies, runaways, harassment and other crimes.

Every month, advocates mail out hundreds of letters, make hundreds of phone calls and meet directly with the victims of critical incidents.

Victim Rights

The work of the Victim Services unit is based on the Colorado Victim Rights Amendment.

Victim Information and Notification

The Jefferson County Sheriff’s Office has announced the launch of VINE® (Victim Information and Notification Everyday) in Jefferson County. VINE is a solution, developed by Appriss Safety, that provides victims of crime with access to timely and reliable offender custody information. The VINE service is free to the public and is now available to look up incarcerated individuals in Jefferson County and register to receive updates on custody status.

Offering peace of mind, the VINE service lets victims call a toll-free number (1-888-263-8463), visit, or use the VINELink™ Mobile App to anonymously check on an offender’s custody status. Victims can also register to receive automated notifications about changes in that status via their choice of format: phone, email, or text. TTY (hearing impaired) service is also available. 

VINE is currently available in more than 2,900 communities across 48 states, including Colorado. 24/7/365 support from the Appriss Customer First Center is available for callers who need help locating an offender, registering for notifications, or accessing victim services in their area. VINE notifications are available in English and Spanish, and more than 195 languages are available via live operator support.

The VINE service provides offender custody status information to over 25 million citizens nationwide, annually. In 2018, Colorado VINE users conducted over 3.1 million offender searches and received over 227,000 offender notifications. 

If you are looking for offender custody status information or would like to register for VINE notifications, please visit

The Colorado VINE service is managed by County Sheriffs of Colorado (CSOC). For questions regarding the service, please contact Anthony Antuna, Colorado VINE Project Manager at (720) 344-4618 or [email protected]

Secure the Call

This initiative takes old donated phones and converts them to 911 emergency-only phones that will then be given out to our victims at no charge.  We have obtained two collection barrels so that our employees and community members will be able to donate their old cell phones and chargers to this wonderful cause.   

Barrels are located in the front lobby at Headquarters, 200 Jefferson County Parkway in Golden; our South Precinct at 11139 Bradford Road in Littleton; and our Mountains Precinct at 4990 Highway 73 in Evergreen.

Wall and car chargers can be donated as well. If no charger is available, it’s not a problem. Secure the Call has plenty of extra chargers. 

Secure the Call is a National Coalition of more than 400 organizations, including Police and Sheriff Offices, Domestic Violence Shelters and Senior Citizen groups that demonstrate a need for emergency 911-only cell phones.  Secure the Call collects the phones and then wipes them clean of any service, numbers and address books.  The phones are reprogrammed for 911-only service and sent back to the JCSO. Victim Services will, in turn, distribute them for free to our victims in need.

Evergreen People Comforters

The People Comforters are a quilting club based in Evergreen who create handmade quilts for victims of crime and crisis. The People Comforters give their completed quilts to the Victim Services Unit, and advocates from Victim Services bring the quilts along to help comfort Jeffco victims. The People Comforters sew nearly 300 quilts each year for the Sheriff’s Office, in addition to their projects for the Colorado State Patrol and other groups. Many thanks to these special volunteers for the generous contributions of their time and skill.

Annual Courage Walk

Each spring, representatives from the sheriff’s office, district attorney’s office and other victim service organizations gather for the annual Courage Walk. The Courage Walk coincides with National Crime Victims’ Rights Week and is a time to honor the strength and courage of survivors we have come to know in the aftermath of crime.

Deputy Hugs

Victim Services also administers the "Deputy Hugs" adopt-a-bear program.

Resource Directory

The victim services Professional Resource Directory (PDF) can be an invaluable resource to find professionals, products or other services for families and individuals. The resource directory is not a comprehensive listing of these types of services. The resource directory includes listings of those that choose to be listed here. Placement of a directory listing does not represent an endorsement by Jefferson County Sheriff’s Office, nor does it represent any testimony as to the quality or validity of the claims from the services listed. Jefferson County reserves the right to accept, or reject listings at any time.

Ensuring Your Rights

What can you do if you feel your rights have not been provided? If all local efforts to obtain your rights have failed, you may request assistance from the Governor’s Victims’ Coordinating Committee:

Division of Criminal Justice Office for Victims’ Programs
700 Kipling Street
Suite 1000
Denver, Colorado 80215

Phone: 303-239-4442
Toll Free Phone: 888-282-1080
Fax: 303-239-4491